Put check-in details, Wi-Fi, house rules, and appliance instructions in one guest link. Guests can browse the guide or ask an AI assistant that uses the information you provide.
Free for one property. No credit card required. Managing 10+ properties? Talk to us.
🏠 Oceanview Cottage
Hosted by Jane
🔑 Check-In Instructions
1. Find the lockbox on the gate...
📶 WiFi
cottage2024
📋 House Rules
No smoking · No parties · Checkout at 11am
AI guest assistant · example
What time is checkout?
Checkout is at 11am, according to the house rules.
Sample guest guide. Your property details go here.
Every guest, every stay, every property
What's the WiFi password?
What's the door code?
What time is checkout?
Where do we park?
Where should we eat?
Can we check in early?
Put the answers in your guide, keep them current, and give each guest a link they can return to throughout their stay.
Start with one property and a guide you have checked yourself.
Add your property details, use AI to draft a starting point, and review the instructions before publishing your guide.
Add your guest's details and stay dates in HostDesk. Bookings do not sync automatically from your PMS or booking platform.
Share the booking-specific guide link in your guest messages. Guests open it in their browser, with no app or account to create.
Start with one property on the free plan. Scheduled guest messaging requires a paid plan. Guest access opens 2 days before check-in and ends 1 day after checkout.
Already have guest instructions? I'm Vimal, the founder of HostDesk. I'll help you turn them into a guide, starting with one property on the free plan.
Get setup helpTell me what you already have in the request form. I'll follow up by email.
Add your favorite coffee shops, restaurants, and things to do to the guest guide. On Growth and Business, the local directory lets you feature partners and include details such as opening hours and directions.
Guests discover, right from the guide
Restaurants
Coffee Shops
Attractions
Grocery Stores
Transportation
Shopping
Wellness
Entertainment
Available on Growth and Business plans, directly from the guest guide.
Parking and check-in instructions
Wi-Fi and appliance details
Checkout time and instructions
Whether you manage 10 properties or 100, give every guest the same polished, professional experience — check-in details, house rules, local tips, and an AI guest assistant, consistent across every listing you run. Manage all of it property by property, from a single dashboard.
Give your team fewer routine tasks
Choose the plan that matches your portfolio. Start free, upgrade when you're ready.
Managing more properties than these plans cover? Email us and we'll help you find the right fit.
Or run the numbers yourself with the free ROI calculator.
HostDesk is operated by 26Triumphus LLC, a Texas company. See our Terms of Service and Privacy Policy for the full details on how the Service and your data are handled.
Payments are processed by Stripe — we never store full card numbers on our own servers. Guest questions sent to the AI guest assistant are processed by Anthropic; per Anthropic's standard API terms, that data isn't used to train their models.
Email us directly at info@hostdesk.us — a real person reads and replies.
Built on
HostDesk works alongside your existing booking tools. There is no live PMS or channel-manager sync yet, so you add bookings in HostDesk. You can share a booking-specific guide link through your existing guest messages.
No. HostDesk works for any short-term rental, however it's booked — Airbnb, Vrbo, Booking.com, or direct. Your listing link is just a reference field; nothing about the guest guide or AI guest assistant depends on which platform you booked through.
Yes. Every plan above Free supports multiple properties — manage your whole portfolio from one dashboard, with a separate guide, QR code, and booking calendar for each property.
Guests open their booking-specific link in a browser, with no app or account to create. A guest scanning the property's QR code may need to enter the email on their booking. Access opens 2 days before check-in and ends 1 day after checkout.
Professional includes your logo, company name, and brand color. Growth and Business add more control over the appearance of your guides and guest emails.
The local directory is HostDesk's local business directory — restaurants, coffee shops, attractions, and more, added by you and shown right inside the guest guide. It's included on Growth (up to 2 featured partners) and Business (unlimited featured partners, promotions, and analytics) plans.
The AI guest assistant uses the information you add to that property's guide. It is instructed to flag questions it cannot answer for host follow-up. Review your guide before sharing it; AI answers can still be wrong.
Yes — hosts on paid plans can offer add-ons like early check-in, late checkout, and local experiences directly through the guest guide, with payments handled through Stripe.
HostDesk has a free plan for a single property, no credit card required. Paid plans can be upgraded, downgraded, or canceled anytime from your billing dashboard.
Start with your own property details. Review your guide before sharing it. Free for one property. No credit card required.
Managing 10 or more properties? Talk to us