Put your property instructions in one guest guide. Add an AI guest assistant for follow-up questions, and use paid features when you need messaging, branding, or help managing a portfolio.
Start with your property details and let AI draft the guide. Review the facts, fill in anything missing, and add your own instructions before sharing it.
Guests can ask about the information in your guide, day or night. The assistant is instructed to flag questions for host follow-up when it cannot help. AI answers can still be wrong.
Pin your favorite restaurants, coffee shops, and hidden gems. Guests get a beautiful map with category icons and your personal notes — like having a local friend show them around.
A curated directory of local restaurants, cafes, shops, and attractions for every property, with hours, directions, and partner offers, shown right inside the guest guide. Growth includes up to 2 featured partners; Business includes unlimited featured partners, promotions, sponsored listings, and analytics. Read more on the Local Recommendations page.
On paid plans, add guest contact details and stay dates, then publish the property. HostDesk sends scheduled messages around check-in for eligible bookings. Bookings are entered in HostDesk; there is no live PMS sync yet.
Guests open their booking link in a browser. No app download or guest account needed. QR visitors can verify access using the email on their booking.
Each booking gets its own guest link. Guide access opens 2 days before check-in and closes 1 day after checkout. Guests scanning a property QR code may need to verify their booking email.
See what your guests are actually asking the AI guest assistant, grouped by property, so you know exactly what to add to your guestbook next.
Add your logo, company name, and brand color on Professional. Growth and Business add more appearance options and branded guest emails.
Sell welcome baskets, local experiences, early check-in, or anything else directly from the guestbook. Real checkout and payments via Stripe Connect, deposited straight to your own account.
See gross sales, platform fees, and net revenue from your Upsell store, broken down by property and item, with CSV export. Available on paid plans.
Managing a portfolio of properties? See how HostDesk works for property managers →
Start with your own property details. Review your guide before sharing it. Free forever for a single property, no credit card required.
Managing 10 or more properties? Talk to us